1xbetci Terms & Conditions — A Complete Guide to Using the Platform

These Terms and Conditions ("Terms") form a binding agreement between 1xbetci ("Platform", "we", "us") and its users ("you", "member", "player"). 1xbetci is an internationally licensed online betting and gaming platform serving users in Bangladesh and other countries.

Key terms used throughout this document are defined as follows:

• "Account" — The personal user profile created upon registration with 1xbetci.
• "Balance" — The real money balance in your account, excluding any bonuses.
• "Bonus Balance" — Funds received through promotions or offers are subject to separate terms and conditions.
• "Wagering" — Wagering requirement to activate a bonus.
• "KYC" — Identity verification process (Know Your Customer).
• "Event" — Any sports match or gaming round on which a bet can be placed.

All information provided at the time of registration with 1xbetci must be accurate and truthful. Opening an account with false information is a direct breach of these Terms and may result in account closure.

One Account Per Person

Each person may hold only one account. If multiple accounts belonging to the same individual are identified, all accounts may be suspended and any funds held may be forfeited.

KYC Verification

KYC verification becomes mandatory when making a withdrawal or exceeding a certain amount. The following are typically required:

• Scan of National ID (NID) or Passport
• Proof of Residence (utility bill or bank statement)
• Proof of Payment Method Ownership

Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. You are responsible for all activity that takes place on your account. If you notice any suspicious activity, notify our support team immediately.

All bets on 1xbetci are processed in accordance with established rules. Confirmed bets cannot be cancelled — however, in certain circumstances (such as a match cancellation), a refund will be issued automatically.

Odds & Payouts

All odds are displayed in decimal format. Payouts are calculated as: Stake Amount × Odds. Odds may change at any time — the odds displayed at the moment a bet is confirmed are final.

• The same rules apply to all bet types — single bets, accumulators, and system bets.
• In live betting, odds update in real time to reflect the current state of the match.
• If a match is abandoned or postponed, bets are generally voided and stakes returned.
• If incorrect odds are displayed due to a technical error, 1xbetci reserves the right to re-settle bets at the correct odds.
• The minimum bet is ৳10 BDT; the maximum varies by market and event.

1xbetci offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the relevant offer page. The general rules are outlined here.

Welcome Bonus

Bonuses awarded on the first deposit can generally be withdrawn after the specified wagering requirements have been met. Bonus funds cannot be withdrawn until those wagering requirements are fulfilled.

General Bonus Rules

• Using multiple accounts to participate in a single promotion is strictly prohibited.
• Bonuses may only be used on approved games and markets.
• Some games may contribute differently toward wagering requirements (e.g., slots at 100%, certain table games at 10%).
• Expired bonuses will be removed automatically.
• 1xbetci reserves the right to modify or cancel any promotion.

1xbetci supports multiple local payment methods including bKash, Nagad, Rocket, and bank transfer. Deposits are generally instant, and withdrawals are typically processed within 15 minutes to 24 hours.

Deposit Rules

• Minimum deposit: ৳100 BDT.
• Only payment accounts registered in your own name may be used.
• Third-party deposits are strictly prohibited and may result in account suspension.

Withdrawal Policy

• Minimum withdrawal: ৳300 BDT.
• Withdrawals can only be made to the same payment method used for the deposit (for the first withdrawal).
• Large withdrawals may be held until KYC verification is complete.
• Bonus funds cannot be withdrawn while active bonus wagering requirements remain unfulfilled.

Any of the following actions constitute a direct breach of 1xbetci's Terms and Conditions and may result in account suspension and forfeiture of funds:

1xbetci employs advanced technology to detect any violations of these rules. If suspicious activity is identified, we reserve the right to suspend the account pending the outcome of an investigation.

1xbetci believes gaming is a form of entertainment — not a solution to problems. We are therefore committed to the mental and financial wellbeing of every member.

You can set the following limits on your account at any time:

• Daily, weekly, or monthly deposit limits.
• A self-exclusion for a set period (from 7 days up to 6 months).
• Setting a maximum bet limit.
• Request for permanent account closure.

If you notice signs of gaming addiction, please Responsible Gaming Visit the page or contact our support team.

If you have a dispute regarding any transaction or betting outcome, please contact our support team directly in the first instance. Most disputes are resolved within 24–48 hours.

How to Submit a Complaint

1. Send us an email with a description of the issue, the relevant transaction ID, and the date.
2. Complaints can also be submitted directly via live chat.
3. The support team will provide an initial response within 48 hours.
4. For complex disputes, a final decision will be issued within a maximum of 7 business days.

1xbetci reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, registered users will be notified by email at least 30 days in advance.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms. If you do not agree with the new terms, you may request the closure of your account.

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